After-hours calls forward directly to our on-call staff. You will reach a real person. We do not use voicemail for emergency calls — if you're calling at 2 AM with a burst pipe or a failed boiler, someone will pick up and help you figure out the next step.

Form submissions route directly to our team and receive a response within one business day. For urgent situations, we recommend calling rather than submitting a form — the phone line is the fastest path to a real conversation.

Both. F.G. Lees & Son serves homeowners with everyday plumbing and heating repairs as well as commercial facilities with large-scale mechanical systems. There is no minimum job size — call or send a message and we'll let you know how we can help.

Yes. Use the contact form and describe your project — system type, building size, scope of work, and any relevant details. Our commercial team handles rooftop HVAC units, booster pump stations, high-rise plumbing, and large mechanical installations throughout Rhode Island. The more detail you provide, the faster we can connect you with the right person.