Rhode Island's 24-Hour Emergency Plumber — We Pick Up Every Time
Call now. A person answers — not a machine.
If You're Dealing with Any of These, Call Us Now
Burst pipe. Sewer backup. No heat. Basement flooding. Frozen pipes. Water heater failure. Main drain blockage. Gas line concern.
If your emergency is on this list, you've found the right number. We handle all of them — for homeowners, commercial property managers, hotel engineers, hospital facilities directors, and condominium operators across Rhode Island.
Upfront pricing, fast response, and solutions that last
What Happens the Moment You Call
When you call F.G. Lees during a plumbing or heating emergency, a person picks up — every time, including 3am. No voicemail. No callback queue. No automated system telling you to press 1.
Step 1:
You Reach a Person
During business hours, our team answers directly. After hours, calls forward to on-call staff. Either way, a live person receives your call and begins the dispatch process immediately.
Step 2:
A Licensed Technician Is Dispatched
We don't schedule you for the next available appointment. A licensed plumber is dispatched to your location as quickly as possible — typically within the hour across the Providence metro area
Step 3:
The Truck Arrives Ready to Work
Our emergency vehicles are pre-stocked for the most common crises: burst pipe containment, pump-out equipment, water heater components, and drain clearing tools. We arrive prepared to stop the damage and begin repairs on the spot.
Residential and Commercial Emergencies — Both Handled the Same Way
A homeowner with a burst pipe at 2am and a hotel facilities director with a heating failure at midnight have exactly the same problem: every minute the issue runs unaddressed, the cost grows.
We serve both. Our commercial division handles emergency calls from hospitals, high-rises, hotels, and condominium associations — the same 24/7 line, the same dispatch process, the same licensed crew. If your building has a sewer backup, a booster pump failure, or a heating system down in the middle of winter, we know what's at stake for your tenants, your guests, and your operations.
130 Years of Rhode Island Emergencies — We've Seen It Before
F.G. Lees & Son has been handling plumbing and heating emergencies across Rhode Island since 1889. That's not a marketing number — it's a record of showing up for this state through every kind of crisis, in every season, for five generations of the same family.
A company built on repeat and referral work in a small state does not cut corners on emergency calls. Our BBB record is public. Our 4.5-star rating across 73 Google reviews reflects the work we do when the pressure is highest. We protect that reputation on every call — including yours.
Common Questions About Our Emergency Plumbing Service
Do you actually answer after hours, or does the call go to voicemail?
Every emergency call reaches a person. During business hours, our team answers directly. After hours, calls forward to on-call staff. We do not use voicemail for emergency lines — not at midnight, not at 3am, not on weekends.
How quickly can you get to me after I call?
For most locations across the Providence metro area, we dispatch within the hour. Response time varies by location and call volume, but we move as fast as conditions allow. The sooner you call, the sooner we're on the way.
Do you handle commercial plumbing and heating emergencies, not just residential?
Yes. We serve hospitals, hotels, high-rise buildings, condominium associations, and commercial property managers across Rhode Island. Our commercial division handles rooftop HVAC, booster pump stations, and large-scale plumbing systems — all on the same 24/7 emergency line.
Will I be charged more because it's an after-hours emergency?
We're transparent about pricing before any work begins. F.G. Lees has operated in Rhode Island since 1889 — our business runs on repeat customers and referrals. We don't take advantage of people in difficult moments, and our BBB membership and public reviews reflect that.
What kinds of emergencies do you handle?
Burst pipes, sewer backups, no heat, basement flooding, frozen pipes, water heater failure, main drain blockages, gas line concerns, and more. If it's urgent and it involves plumbing or heating, call us and we'll tell you exactly what we can do.
Don't Wait — Water and Heat Won't
Let's Talk
Every minute a burst pipe runs or a heating system stays down, the damage compounds. One call connects you to a licensed technician who knows what to do and is already moving toward you.
F.G. Lees & Son. Rhode Island's emergency plumber since 1889.